Disclaimer & Privacy Policy

1) Scope

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This Privacy Policy explains how ZS Law PC collects, uses, discloses, and safeguards personal information when you visit our Site, subscribe to updates, contact us, or otherwise interact with us. It does not replace our client engagement terms or our professional obligations under Law Society rules; where there is a conflict, those rules prevail.

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2) What we collect

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a) Information you provide

• Contact details (name, email, phone, address, organization/role).

• Inquiry details and intake information you choose to submit (including names of related parties for conflicts checks).

• Subscription preferences (e.g., newsletters or event invitations).

• Application materials if you apply for a job or placement.

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b) Information collected automatically

• Technical data (IP address, device and browser type, pages visited, timestamps, referring URLs).

• Cookies and similar technologies to operate the Site, measure traffic, and improve content. See Section 8 (Cookies & analytics).

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c) Client information

If you become a client, we collect and process personal information necessary to provide legal services (e.g., identification/verification, matter facts, evidence, billing). Processing for client work is governed by our retainer and professional obligations.

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3) How we use personal information

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We use personal information to:

• Communicate with you and respond to inquiries.

• Conduct conflicts checks and determine whether we can act for you.

• Provide, improve, and secure the Site (usage analytics, troubleshooting, fraud prevention).

• Send updates or marketing communications with your consent (you may withdraw at any time).

• Meet legal, regulatory, audit, insurance, and professional-standards obligations.

• Recruit and evaluate candidates.

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4) Legal bases / consent

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Where required by law (including Canada’s Anti-Spam Legislation), we obtain your consent for marketing emails. For other processing, we rely on consent, our legitimate interests in running our practice and Site, the performance of a retainer, and compliance with legal and regulatory obligations.

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5) Disclosure of personal information

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We may disclose personal information to:

• Service providers (e.g., website hosting, email delivery, IT support, analytics, cloud services) under confidentiality and security obligations.

• Opposing parties, courts/tribunals, regulators, experts, and other third parties as necessary for client matters (subject to retainer and professional duties).

• Law Society of Ontario, insurers, auditors, or authorities where required or permitted by law.

• Prospective purchasers or successors in the context of a merger, acquisition, or reorganization, subject to appropriate safeguards.

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We do not sell your personal information.

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6) Cross-border storage

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Some service providers may store or access personal information from outside Canada (e.g., the United States). Your information may therefore be subject to the laws of those jurisdictions.

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7) Security

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We use administrative, physical, and technical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure. If you prefer not to transmit information electronically, please contact us for alternatives.

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8) Cookies & analytics

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We use essential cookies for core Site functions and may use performance/analytics cookies to understand how visitors use the Site. You can manage cookies through your browser settings; disabling cookies may affect Site functionality. If we use third-party analytics (e.g., Google Analytics), those providers may collect or receive information from your browser or device to provide measurement services and improve their products.

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9) Retention

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We retain personal information for as long as necessary for the purposes described in this Policy, to comply with legal and professional obligations (including Law Society record-keeping requirements), to resolve disputes, and to enforce our agreements. Client files are retained and destroyed in accordance with our records policy.

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10) Your rights

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Subject to limited exceptions under applicable law, you may request access to or correction of your personal information, withdraw consent to marketing, or ask questions about our privacy practices by contacting our Privacy Officer. If we cannot fulfill a request, we will provide reasons. You may also contact the Office of the Privacy Commissioner of Canada or the relevant provincial authority regarding concerns.

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11) Children

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Our Site is intended for adults. We do not knowingly collect personal information from children under the age of 16 without parental/guardian consent.

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12) Do not send confidential information via the Site

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Submitting information through the Site does not make you a client and is not privileged. Please avoid sharing sensitive details until we confirm we can act for you and have been retained.

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13) Marketing communications

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We send marketing emails only with consent or as otherwise permitted by law. You can unsubscribe using the link in our emails or by contacting us.

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14) Changes to this Policy

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We may update this Policy periodically. The “Effective date” above reflects the latest revision. Material changes will be highlighted on the Site.

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15) Accessibility

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If you require this Policy or our communications in an accessible format or with communication supports, contact us at contact@zslaw.ca. We will work with you in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).